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Frequently Asked Questions

FlowerAdvisor offers a wide variety of hampers, including gourmet food hampers, wine and chocolate hampers, wellness and spa hampers, corporate hampers, and festive hampers. Each category is thoughtfully curated to suit different occasions and preferences.

Yes, FlowerAdvisor allows you to customize your hampers. You can choose specific products, add personalized messages, and select themes to create a unique and meaningful gift tailored to your recipient’s tastes.

FlowerAdvisor provides both same-day and scheduled hamper delivery services across Malaysia. You can select your preferred delivery date and time during the checkout process. Our reliable delivery network ensures your hampers arrive fresh and on time.

FlowerAdvisor delivers hampers nationwide, including major cities like Kuala Lumpur, Petaling Jaya, Subang, Puchong, Johor Bahru, Penang, and more. Whether your recipient is in an urban center or a rural area, we ensure timely and secure delivery.

FlowerAdvisor accepts various secure payment methods, including major credit and debit cards, online banking, and popular e-wallets. All transactions are encrypted to protect your payment information.

After placing your order, you will receive a tracking number via email or SMS. You can use this number to monitor the delivery status in real-time and ensure your hamper arrives as scheduled.

Yes, FlowerAdvisor guarantees that your hampers will be delivered on time and in perfect condition. If you encounter any issues such as damaged items or delivery delays, our customer support team is available to assist you promptly.

Absolutely! FlowerAdvisor allows you to add a personalized message to your hamper. Whether it’s a heartfelt note or a special greeting, your message will be included to make your gift even more meaningful.

FlowerAdvisor frequently offers special promotions and discounts on our hampers. Visit our Promotions Page to stay updated on the latest deals and take advantage of great savings on your next hamper order.

Hampers are the perfect gift option for any special occasion, as they can be customised to suit the theme and mood of the event. For birthdays, hampers with a combination of fresh flowers, chocolates and personalised items such as perfume or accessories can be a delightful choice. At weddings, hampers with elegant touches such as premium tableware or beverage sets accompanied by fresh flowers can be a meaningful gift. To welcome the birth of a baby, hampers filled with cute and practical baby essentials such as baby clothes, blankets and soft toys will be much appreciated. Whereas, during the holidays, hampers with a traditional or modern theme containing speciality cakes, tea and local products will add to the joy of celebration. Hampers can be customised to suit every occasion to give a memorable and meaningful gift.
Hampers play an important role in strengthening social relationships, whether with friends, family or business associates. Giving thoughtfully selected hampers can be an effective way to show care and appreciation for others. For friends and family, hampers can be a gift that shows attention to their special moments, such as birthdays or other celebrations, while strengthening emotional bonds. In the business world, hampers can be used to strengthen relationships with clients or colleagues, by choosing elegant and memorable gifts. Hampers that are customised to the tastes and needs of the recipient will make them feel appreciated, creating a stronger and more trusting relationship. By choosing the right hampers, you are not only giving a gift, but also strengthening a more meaningful social relationship.
Choosing the right hamper largely depends on the age, interests and hobbies of the recipient, so that the gift can be more personalised and meaningful. Choosing the right hamper for mum can be very meaningful by customising the contents based on her needs and interests. For a health-conscious mum, a hamper containing fresh fruit parcels or health products such as vitamins, honey, or high-quality herbal tea can be an excellent choice. A fruit hamper composed with a wide selection of fresh and nutritious fruits is not only refreshing but also healthy, perfect for mums who value a healthy lifestyle. For close friends, hampers themed around their favourite food or drink, such as luxury chocolates, speciality coffee or artisanal pastries, will show attention to their enjoyment. For colleagues or business associates, an elegant hamper with premium options such as fine tea, wine, or stylish office items, can be a great choice to show professionalism as well as care. By customising hampers based on the recipient's character and needs, the gift will feel more personalised and enhance the closeness of the relationship.
Unique combinations in hampers can create a more personalised and memorable gift. For example, you can add fresh flowers such as roses or baby's breath that not only give a fresh impression, but also symbolise care and love. Combine with other items such as small jewellery, like bracelets or earrings, for an elegant touch. For a more personalised feel, add home décor such as aromatherapy candles or small vases that can be used in the living room or dining table. This combination not only makes the hampers more varied, but also creates a more complete and alluring gift, perfect for any special occasion.