Flower & Gift Care Guide

Received something special from FlowerAdvisor? A little care can help your flowers, plants and gifts stay beautiful for longer. Choose the type of arrangement you received below to find simple care instructions.

Choose Your Care Guide

Quick Care Essentials

Fresh WaterRefresh vase water every 24–48 hours.
Keep It CoolChoose a cool indoor spot with gentle airflow.
Avoid Direct SunHeat and strong sunlight speed up wilting.
Remove Wilted BloomsClear fading petals and leaves to keep arrangements tidy.

Care Instructions by Arrangement

Use the guide that matches the arrangement you received. Care can vary slightly by flower variety, container and local conditions.

Flower Bouquet care instructions

Care guide

Flower Bouquet

For a fresh flower bouquet, remove protective wrapping around the stems while keeping any decorative presentation you want to display. Re-cut 1–2 cm from each stem at a 45-degree angle with a clean, sharp tool.

  • Use a clean vase filled with fresh room-temperature water.
  • Remove leaves that would sit below the waterline.
  • Add flower food if supplied, following the packet directions.
  • Change water every 24–48 hours and re-trim the stems slightly.
  • Keep the bouquet in a cool indoor spot away from direct sun, heat, strong fans and ripening fruit.
Flower Vase Arrangement care instructions

Care guide

Flower Vase Arrangement

Vase arrangements arrive ready to display. Place the vase on a stable surface in a cool room and check the water level daily.

  • Top up with fresh room-temperature water whenever the level drops.
  • For longer-lasting freshness, change the water every 24–48 hours where practical.
  • Remove fading leaves or petals and any foliage below the waterline.
  • If you remove stems for cleaning, re-trim the ends before returning them to the vase.
  • Keep the arrangement away from direct sunlight, appliances that give off heat and strong air-conditioning vents.
Flower Box / Bloom Box care instructions

Care guide

Flower Box / Bloom Box

Most bloom boxes use floral foam to hold flowers in place and supply moisture. Keep the arrangement level and handle the box gently.

  • Check the foam daily by touching an accessible area carefully.
  • If it begins to feel dry, slowly add a small amount of clean water directly onto the foam.
  • Avoid overfilling, splashing petals or allowing water to collect around the box.
  • Do not pull stems out and reinsert them, as this can create air gaps in the foam.
  • Display indoors in a cool, shaded place.
Flower Basket care instructions

Care guide

Flower Basket

Fresh flower baskets are commonly arranged in a foam base hidden inside the basket. Treat the container as a fixed arrangement rather than transferring the stems to a vase.

  • Check the floral foam each day and add small amounts of clean water if it is drying.
  • Pour slowly so water reaches the foam without overflowing into the basket.
  • Keep the basket upright and avoid moving individual stems unnecessarily.
  • Remove wilted blooms carefully to keep the arrangement neat.
  • Place it away from direct sunlight and warm surfaces.
Opening & Congratulations Stand care instructions

Care guide

Opening & Congratulations Stand

Large opening and congratulations stands are built for display and may use floral foam or water-filled mechanics depending on the design.

  • Keep the stand upright on a stable, sheltered surface.
  • Avoid direct afternoon sun, hot entrances and strong wind where possible.
  • If floral foam is accessible, add clean water slowly without soaking ribbons, cards or the stand frame.
  • Do not dismantle or reposition stems unless necessary.
  • For venue-specific care or unusually long display periods, contact FlowerAdvisor for guidance on the exact arrangement.
Condolence & Funeral Flowers care instructions

Care guide

Condolence & Funeral Flowers

Funeral and condolence flowers may be arranged as wreaths, stands, baskets or foam-based displays. Keep the design intact and handle it gently.

  • Place the arrangement in the coolest practical location away from direct sun.
  • If floral foam is accessible, add small amounts of clean water when it starts to dry.
  • Keep wreaths and stands securely supported to prevent bending or falling.
  • Remove visibly wilted petals carefully without disturbing neighbouring stems.
  • Avoid spraying decorative paper, ribbons, cards or electrical items with water.
Potted Orchid care instructions

Care guide

Potted Orchid

Potted orchids prefer bright, indirect light and a growing medium that is allowed to approach dryness between waterings.

  • Check the potting medium rather than watering on a fixed daily schedule.
  • Water thoroughly when the medium is nearly dry, then let excess water drain away.
  • Do not leave the pot sitting in standing water.
  • Keep the plant away from harsh midday sun and strong air-conditioning drafts.
  • Avoid repeatedly wetting flowers and the crown, which can encourage spotting or rot.
Potted Plants & Succulents care instructions

Care guide

Potted Plants & Succulents

Care for potted plants depends on the variety, but drainage and appropriate light matter for almost every plant.

  • Check the soil before watering instead of watering automatically each day.
  • For succulents, allow the soil to dry more fully between waterings.
  • Ensure excess water can drain and empty decorative saucers or covers if water collects.
  • Give the plant bright light suited to the variety, avoiding sudden exposure to harsh midday sun.
  • Keep away from hot appliances and constant cold air from vents.
Preserved & Dried Flowers care instructions

Care guide

Preserved & Dried Flowers

Preserved and dried flowers are designed for long-term display. Water and humidity can damage their texture, shape and colour.

  • Do not water or mist preserved or dried flowers.
  • Keep them away from direct sunlight to reduce fading.
  • Avoid bathrooms, steamy rooms and damp windowsills.
  • Dust gently with a soft brush or cool air on a low setting from a safe distance.
  • Handle petals and stems as little as possible because dried materials can be brittle.
Fruit & Flower Hampers care instructions

Care guide

Fruit & Flower Hampers

Fruit-and-flower hampers combine items with different storage needs. Separate edible items once the gift has been presented so each component can be stored correctly.

  • Refrigerate fruit that requires chilling and follow any storage guidance on packaged foods.
  • Keep ripening fruit away from fresh flowers because ethylene can speed up wilting.
  • If flowers are arranged in foam, keep the foam lightly moist without wetting food packaging.
  • Store unopened dry goods in a cool, dry place away from direct sun.
  • Check product labels, expiry dates and allergen information before serving.
Gift Hampers & Chocolates care instructions

Care guide

Gift Hampers & Chocolates

For gift hampers, keep edible products sealed until use and follow the storage instructions printed on each item.

  • Store chocolates in a cool, dry location away from sunlight and heat.
  • Avoid unnecessary refrigeration unless the product label recommends it, as condensation can affect chocolate texture.
  • Keep biscuits, snacks and dry goods sealed to protect them from humidity.
  • Check best-before dates and allergen information before serving.
  • If the hamper includes fresh flowers, care for those separately according to their container type.
Cakes & Desserts care instructions

Care guide

Cakes & Desserts

Cakes and desserts are perishable and should be stored according to their packaging or bakery instructions as soon as possible after delivery.

  • Keep the box level during handling and storage.
  • Refrigerate cakes that require chilling, especially those with fresh cream or other temperature-sensitive fillings.
  • Keep the cake covered to prevent odours and moisture loss.
  • Follow any serving-temperature guidance on the label or packaging.
  • Check allergen information and consume within the recommended period.
Balloons & Balloon Bouquets care instructions

Care guide

Balloons & Balloon Bouquets

Balloon bouquets last best indoors at a stable room temperature. Heat, sharp surfaces and rough handling can shorten their display life.

  • Keep balloons away from direct sunlight, hot car interiors and heaters.
  • Avoid rough walls, ceiling fans, sharp furniture edges and outdoor wind.
  • Secure balloon strings so helium balloons cannot drift away.
  • Expect helium balloons to lose lift gradually over time; the rate varies by balloon material and environment.
  • Keep balloons away from very young children and pets unless supervised.

Flower Care by Type

Different flower varieties drink, open and age at different rates. These extra tips help with some of the flowers commonly used in FlowerAdvisor arrangements.

Roses

  • Remove bruised outer guard petals gently if needed.
  • Keep the vase well filled because roses can drink heavily.
  • If heads droop, re-cut the stems and place them in warm, not hot, water for 30–60 minutes before returning them to fresh water.

Lilies

  • Bud-form lilies are normal and will open gradually in a bright, indirect-light location.
  • Remove pollen carefully as flowers open to reduce staining.
  • Keep lilies away from cats and other pets that may chew the plant.

Orchids

  • For cut orchids, use a clean vase with fresh water and keep stems away from strong heat or airflow.
  • Re-trim stems if water uptake slows and avoid soaking delicate petals.
  • For potted orchids, let the growing medium approach dryness before watering again.

Sunflowers

  • Use a stable, taller vase that can support the weight of the flower heads.
  • Check water levels frequently because sunflowers can drink quickly.
  • Re-trim stems every couple of days to maintain water uptake.

Carnations

  • Remove leaves that would sit below the waterline.
  • Refresh the water frequently and keep the vase clean to reduce bacteria.
  • Keep carnations away from ripening fruit, direct sun and strong heat.

Expected Flower Lifespan

These are approximate ranges with good care. Malaysia’s warm and humid climate, flower maturity and delivery conditions can affect how long individual blooms last.

Flower typeApproximate lifespan with care
Roses5–7 days
Sunflowers5–7 days
Lilies7–10 days as blooms open gradually
Carnations7–14 days
Tulips3–5 days, best kept cool
Cut orchidsUp to about 14 days
Preserved flowersOften 1–3 years when kept dry and away from strong sun

Troubleshooting Common Flower Care Issues

Flowers wilting early

Move the arrangement to a cooler shaded area, replace cloudy water, clean the vase, remove submerged leaves and re-cut the stems at a 45-degree angle. If the flowers are in floral foam, check whether the foam has dried out.

Drooping flower heads

Re-cut the stems with a clean tool and return them to fresh water. Roses may respond well to 30–60 minutes in warm, not hot, water. Keep the arrangement away from strong air-conditioning and direct sunlight.

Cloudy or smelly vase water

Discard the water immediately, wash the vase with mild soap, rinse thoroughly, trim the stems slightly and refill with fresh room-temperature water. Remove any leaves sitting below the waterline.

Dry floral foam

Slowly add small amounts of clean water directly to accessible floral foam until it is evenly moist. Do not flood the container, pour water over petals or tip the arrangement while watering.

Flowers arriving in bud form

This is often intentional, especially for lilies and other delicate flowers. Buds are better protected in transit and can open gradually after delivery. Place the arrangement in bright, indirect light and maintain fresh water while the blooms develop.

Flower Care FAQs

How long will fresh flowers last?

With proper care, most fresh flowers last around 5–7 days. Some varieties, including carnations, lilies and cut orchids, may last longer. Malaysia’s warm and humid climate can shorten vase life, so keep flowers in a cool indoor place and refresh the water regularly.

What should I do when my flowers arrive?

Remove protective wrapping around the stems, trim about 1–2 cm from the bottom at a 45-degree angle, remove leaves that would sit below the waterline, and place the flowers in a clean vase with fresh room-temperature water. Add flower food if it was provided.

How often should flower water be changed?

Change vase water every 24–48 hours, or sooner if it becomes cloudy. Wash the vase, remove wilted leaves or petals, and re-trim the stems slightly before returning the flowers to fresh water.

Do bloom boxes need water?

Yes. Fresh bloom boxes are usually arranged in floral foam. Check the foam daily and slowly add a small amount of clean water when it begins to feel dry. Keep the box level and avoid overfilling it.

Do preserved flowers need water?

No. Preserved and dried flowers should not be watered. Keep them dry, away from direct sunlight and high humidity, and remove dust gently with a soft brush or cool air on a low setting.

Why are some flowers delivered as buds?

Some flowers, especially lilies, are intentionally delivered in bud form so they can open gradually after arrival. This helps protect delicate petals during delivery and can extend the time you enjoy the arrangement.

What should I do if flowers arrive damaged?

Take clear photos of the arrangement as soon as possible and contact FlowerAdvisor Malaysia customer support with your order details. Keep the flowers in a cool place while the team reviews the issue and advises the next step.

Enjoy Your Flowers for Longer

Every FlowerAdvisor arrangement is created to make an important moment feel more meaningful. Give your flowers the right care and enjoy their beauty for longer.